Welcome to LEARN Global SupportIn order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
>> New Version of LEARN App Available (126.96.36.199 - Code 52): Thursday 20th August 2020
The new version of the LEARN app include Sermon versions/backups and fixes all known bugs/issues. For instructions on how to update please go here
>> Deleted Sermons Issue: Sunday 17th May 2020
Some users have experienced their sermons disappear once they have synched. The problem was identified on 15th May 2020 and a fix was issued on 17th May 2020.
Please re-sync to download the missing sermons. Note: any previously deleted and synched sermons will appear again. If you don't want these, please delete them.
The new version of the LEARN app will integrate sermon backups where you can view multiple versions of a sermon over time. The new app should go live by the end of May 2020.
>> New Version of LEARN App Available (188.8.131.52 - Code 46): Sunday 8th March 2020
The new version of the LEARN app improves the Sermons screen and fixes all known bugs/issues. For instructions on how to update please go here
Please select from the options to the right >>
Use the Knowledgebase / Frequently Asked Questions (FAQs) above to get immediate help to many common queries ^^